Terms and Conditions of sale

Wine City is a platform for selling wines between individuals. It's a brand of Patriwine. It is specialized in Grands Crus du Bordelais. Vendor side, it is reserved for customers of the company Patriwine. They can thus put on sale, when they wish, the wines previously acquired from Patriwine and whose conservation has been assured at least 4 years in the cellars of the service providers partners of Patriwine (Bordeaux City Bond in Bordeaux and Les Ports Francs in Geneva).

For the Purchaser, it is a guarantee on the origin, the traceability and the storage quality of the wines.

Acceptance of these general terms of service

In the absence of specific stipulations and agreed in writing between the parties, all orders placed on the Site are automatically subject to these terms of service, which prevail over any other document, such as flyers, press, catalogs or e-mailing issued by the Seller, which are only indicative.

Any use of the Site and / or placing an order implies having first consulted and accepted all of these general conditions of service.

WineCity reserves the right to adapt or modify at any time these terms and conditions of service. In case of modification, it will be applied to each order the general conditions of service in force on the day of the order.

Up for sale

The sales customer determines the selling price of the wines he wishes to sell. It indicates the packaging knowing that the transactions can only be carried out in the original packaging. There can be no single bottle sale.

At any time, the Seller can change the parameters of his offer, especially the price.

By placing his wines on sale on Wine City, the Seller Seller authorizes Wine City to manage the relationship between Seller and Buyer: providing information, delivery to the Purchaser of the wines acquired at his expense, invoice edition.

Orders are confirmed to the buyer by sending an invoice by e-mail but are not final until receipt of full payment of the price of goods.

Prices quoted are inclusive of all taxes (price including tax, except typographical error) for Metropolitan France (20% VAT), excluding transport. There is no commission to add to the proposed price. Orders are final only when they have been confirmed by the buyer.


Non-resident customers in metropolitan France

WineCity customers who have their place of residence outside metropolitan France are informed that customs duties, local taxes and any excise duties are not included in the prices posted on WineCity. They will be charged to the customer by WineCity or directly by the competent authorities, in accordance with the legislation in force. Customers can contact WineCity Customer Service for these rates.


In the case of wines offered for sale by non-taxable persons, professional buyers can not recover the value-added tax, which can not be included on the invoice. In the case of wines put on sale by taxable VAT resellers, it is the common system that applies, and professional buyers can recover the value added tax. Recoverable VAT or unrecoverable VAT is shown on invoices.

Terms and conditions of payment

The payment of the goods is made entirely to the order, by credit card type Carte Bleue, Visa, Eurocard Mastercard, American Express via the payment solution Mangopay.

An invoice expressed in Euros TTC will be issued by the seller and sent to the customer to the specified email address. For deliveries in DOM-TOM or abroad, thank you to contact us by email at the following address: contact@winecity.fr or by phone at: 00 33 (0) 5 56 34 75 44


The goods are insured by us during their transport in metropolitan France and travel at our own risk. Our deliveries are made within a maximum of 10 working days from receipt of full payment of the final invoice. If the delivery period of 10 days is not respected, except in cases of force majeure, the Customer may terminate the contract by registered letter with acknowledgment of receipt, if, after having ordered, in the same manner, WineCity to perform the delivery within a reasonable additional time, WineCity has not executed within that time.

The Customer may immediately cancel the order when the deadline was for this one an essential condition of the contract. This essential condition results from the circumstances surrounding the conclusion of the contract or an express request from the Client prior to the conclusion of the contract. For this, he must send his cancellation by registered letter with acknowledgment of receipt to the following address: WineCity, Innolin Park, 3 rue du Golf, 33700 Mérignac. The client will obtain restitution of his payment to the exclusion of any other compensation or damages, at the latest within 14 days following the date on which the contract was denounced. In case of error of information provided by the Customer, WineCity can not be held responsible for the impossibility of delivering the goods in the place and time.

Upon receipt of the goods, it is the recipient's responsibility to check the condition of the goods and make any necessary findings in case of breakage, damage or missing, expressing its reservations on the delivery note, and within three days ( excluding public holidays) following the reception, by registered letter with acknowledgment of receipt to the carrier, including a copy to the Seller, in order to preserve his rights.

In the particular case where the Customer has undertaken to remove his goods himself, and failing withdrawal within a maximum period of 2 months after making available, WineCity will be entitled to charge additional security fees, to reason of 12 Euros TTC by case and by month of delay.

Late payments

Any amount not paid at the due date will automatically and automatically, without prior notice, result in a penalty at the legal interest rate in effect. In the event of recovery by litigation, a proportional indemnity corresponding to the expenses incurred for such lump sum recovery that WineCity estimates at 15% of the amount of the order


You have the right to withdraw from this contract without giving any reason within fourteen days. The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, physically takes possession of the property. The Customer may also, at his express written request, exercise his right of withdrawal from the conclusion of the contract. If it is a contract for several goods ordered by a single order and these goods are delivered separately, the period expires fourteen days after the day on which you, or a third party other than the carrier and appointed by you, physically takes possession of the last good.

To exercise the right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (for example, letter sent by post or email) to the following coordinates: WineCity, Parc Innolin, 3, rue du Golf 33700 Mérignac, France Email: contact@winecity.fr


You can also use the model withdrawal form below but it is not mandatory:


Parc Innolin - 3 rue du Golf 33700 Mérignac, FRANCE

Email: contact@winecity.fr


I / We (*) notify you (*) hereby (*) my / our (*) withdrawal from the contract for the sale of the property (*) below:

- Order number :

- Ordered on:

- Received on:

- Name of the consumer (s):

- Address of the consumer (s):

If your request concerns only part of your order, please specify the product (s) object (s) of your withdrawal and their quantity:

• Product # 1:

• Product n ° 2:

• Etc ...

In order for the withdrawal period to be respected, it is sufficient that you transmit your communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.


Effects of withdrawal: In the event of withdrawal from you of this contract, we will refund all payments received from you, including delivery charges (with the exception of additional charges arising from the fact that you have chosen, the case a delivery method other than the less expensive standard delivery method proposed by us) without undue delay and, in any event, no later than fourteen days from the day we are informed of your decision to withdraw from this contract. We will refund by bank transfer; in any case, this refund will not cause any costs for you. We may defer repayment until we have received the property.

You must return or return the property to the address Bordeaux City Bond 27 rue Georges Guynemer 33290 without undue delay and, in any case, no later than fourteen days after you have communicated to us your decision to withdraw from this contract. This period is considered respected if you return the good before the expiration of the period of fourteen days.

You will be responsible for the direct costs of returning the property.

The Customer's liability is only incurred with respect to the depreciation of the goods resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of these goods.

Title retention clause

By express agreement, all goods remain the property of the seller wherever they are until full payment of invoices due. This does not preclude, from the delivery of the goods, the transfer of the risks of the goods to the Customer.

Special conditions applicable to sellers

a - Contractual relations between the seller and Wine City

The seller commissions WineCity to keep his wine for sale at a fixed price. The seller authorizes the company WineCity to make any advertising or shooting, expenses of arrangement of handling, stocking or forwarding considered necessary to the accomplishment of its mission and to be assisted by the experts or specialists of its choice.

b - Ownership of goods deposited

The seller warrants to WineCity that as the undisputed owner of the said property or the owner's regular agent, he may validly make his deposit and transfer the full ownership thereof. That the property concerned is in order with all the French and European legal and regulatory provisions, particularly in customs and tax matters.

c - Settlement of the proceeds of the sale

Settlement occurs within 35 days after completion of the sale. It is carried out through a specialized platform, a subsidiary of the Arkéa Crédit Mutuel banking group, by bank transfer. Wine City does not intervene in the transfer of funds.

d - Insurance

WineCity has taken out insurance against the risks inherent in the transport of the wines entrusted by the sellers, on the basis of their estimated value. In case of breakage during the period of transport or storage by WineCity.

e - Jurisdiction

All contracts entered into between a seller and WineCity shall be governed by and construed in accordance with French law. The parties agree to submit to the Commercial Court of Marseille any dispute or dispute that may arise between them regarding the validity, interpretation or execution of this contract.

f- Taxation

It is recalled here that the sale of wine is subject, in France, to a declaration when the sale exceeds € 5,000. The Seller Seller undertakes to respect this obligation and exempts Wine City from any formality related to this obligation.


For countries other than France, the seller customer agrees to comply with the legislation in force in the country concerned.

Amicable settlement of disputes

In case of difficulties in the application of these general conditions of service, we invite you to seek an amicable solution by contacting our Customer Service. If the response provided by the Customer Service does not satisfy you, you can make a free use of the mediation service for consumer disputes by contacting a mediator to resolve the dispute, by referring to the website http: // www .economie.gouv.fr / mediation-cons.


We also inform you that the Customer can also resolve the dispute through the online dispute resolution platform set up by the European Commission, available at the following address: https://webgate.ec.europa.eu / odr /.

Applicable law and Jurisdiction

These general conditions of service are subject to French law. In the event that one of the clauses of the present general conditions of service would be null and void, this would not in any way affect the validity and the respect of the present general conditions of service. In the event of any dispute arising as a result of or in connection with the execution or execution of an order, the competent French court will be appointed in accordance with the rules of common law.

Protection of minors

In accordance with Article L. 3342-1 of the Public Health Code, the sale of alcoholic beverages to minors is prohibited. The Customer declares and agrees to be 18 years old at the date of the order.

Health warning

Alcohol abuse is dangerous for your health, consume with moderation.


Photos and illustrations used on the Site are non-contractual.

File protection

In accordance with the provisions of Law No 98-536 of 1 July 1998, transposing Directive 96/9 / EC of 11 March 1996 on the legal protection of databases, WineCity is the producer and owner of all or part of the databases composing this Site. All data on this Site (text, images, graphics, logos, icons) are protected by copyright.

Data protection

Personal Data Protection Policy

When you visit our site, you are required to provide us with personal data. We thank you for your trust and would like to inform you here about the use of your data and your rights. The person in charge of processing personal data is WineCity, whose contact details are given in the legal notice. The processing of personal data on our site has been declared to the Commission Nationale Informatique et Libertés under number x8c0308181r.

Purposes of data collection and processing

The personal data collected on our site are used to carry out the order processing and manage the commercial relationship (deliveries, invoices, after-sales service). We may also use your data for advertising purposes, either after obtaining your express consent or within the limits permitted by law. We may also use your data to meet our legal and / or regulatory obligations.

Recipients of personal data

The recipients of your personal data collected on our site are first and foremost for the processing of your orders and the management of the customer relationship. Other recipients of your personal data are, where appropriate, our payment methods providers or payment security, our delivery service providers, our business partners. In the case where this is required by law, your consent is collected or a possibility of refusal is arranged before any data transmission.

Your rights

It is recalled that the person whose personal data are processed has the rights of access, rectification and opposition to the processing of his personal data. This request can be made by e-mail to the following address: contact@winecity.fr. It is informed of its right to register for free on the list of opposition to canvassing telephone so as not to be the object of commercial prospection by telephone.

Commercial prospecting by email

If you no longer wish to receive e-mail marketing, you can let us know at any time by clicking on the unsubscribe link in each e-mail or in your personal space.

Use of cookies

In order to improve your browsing on our Site, cookies are deposited on your computer, your mobile or your tablet. The cookies that we emit on our Site are used to recognize the terminal of the user when he connects to our Site in order to:

 - Optimize the presentation of our Site to the display preferences of your device (display resolution, operating system used, etc.) during your visits depending on the hardware and software viewing or reading that your device.

- Allow the user to access reserved and personal places on our Site, such as his personal account on the basis of the information he has provided when creating his account. The user accesses through this kiss to personalized content or which are reserved for him.

- Remember information about a form you have filled in on our Site (access to your account / your preferences).

- Set up security measures, for example when the user is asked to log in after a certain amount of time.


In order to establish statistics and volumes of use and use of our Site, we use the services of third-party companies such as: Google analytics. In this context, we ensure that the partner companies strictly comply with the aforementioned law "Information Technology and Freedoms" of 6 January 1978 modified and undertake to implement appropriate measures to secure and protect the confidentiality of data.

Set up your internet browser

You can always choose to disable these cookies. Your browser can also be set to notify you of the cookies that are stored in your computer and ask you to accept them or not. You can accept or refuse cookies on a case-by-case basis or refuse them systematically. We remind you that the setting may change your access to our content and services requiring the use of cookies. If your browser is configured to refuse all cookies, you will not be able to enjoy some of our services.

In order to manage cookies as close as possible to your expectations, we invite you to configure your browser, taking into account the purpose of the cookies.

Internet Explorer :

Click the Tools button, and then click Internet Options.

On the General tab, under Browsing History, click Settings.

Click the Show Files button.

Firefox :

Go to the Tools tab of the browser and select the Options menu

In the window that appears, choose Privacy and click on Show cookies


In your browser, choose Edit menu> Preferences.

Click Security.

Click Show Cookies.

Google Chrome

Click the Tools menu icon.

Select Options.

Click the Advanced Options tab and go to the Privacy section.

Click the Show Cookies button.

For more information on cookies, we refer you to the CNIL website: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi

Force majeure

WineCity disclaims any liability for any breach of its contractual obligations in the event of force majeure or fortuitous events, including, but not limited to, disasters, fires, internal or external strikes, internal or external failures or breakdowns, and In general, any event that does not allow the proper execution of the services.